Ads Manager Registration, Ads Creating, Ads Review, Ads Management, Reporting, Payments and Setting related issue
Ad Delivery Performance
All Delivery and Performance related issue should submitted from here
Business Center
Business Center is a central business hub that allows organizations or agencies to manage multiple TikTok ad accounts among multiple people more effectively and securely.
Billing & Payment support to SMB sales teams in EMEA, NA, LATAM & APAC. For 'Credit Line', contact Global SMB Helpdesk instead.
Creative Center & Tools
Creative Diagnostic, Creative Discovery, Creative Center, Dynamic Video Generator, and Creative Tools
Horus Platform
Horus Platform
Linking accounts
Link your TikTok account with TikTok For Business user account.
Lead Generation
CRM Integration
Measurement
Measurement proves the value of TikTok ads to our clients. We offer solutions such as Brand Safety, View-ability, Invalid Traffic, Brand Lift, Pixel and App Event Tracking.
METAP (Non-related tech issues)
Top up, Blue V, handle swaps, Ad Review, Account suspension warning...etc.
Reservation Ads Platform
Account&Access, Account/Ad Management, User Login, TTAM&RAP Ad Creation
TikTok Creative Exchange
TikTok Creative Exchange
TikTok Creator Marketplace
TikTok Creator Marketplace questions for clients & API partners
iOS14 and SKAdNetwork
iOS Measurement & Tracking
Resso Reservation Ads
Resso is A social music streaming app designed for a new generation of music enthusiasts. Up to now Resso has launched and ranked top 3 in Indonesia, Brazil and India. Resso has started serving reservation ads in Indonesia and Brazil since May, 2022.