Agencies: this series is for you. Strategic guidance to help you deliver stronger commerce results for every client on your roster.

When was the last time you reviewed a client's campaign setup before talking creative?
It's easy for Peak planning to focus on the things everyone can see – budgets, media plans and creative. But some of the biggest performance gains can come from looking under the hood first. The quality of the data foundation behind a campaign has a huge influence on how effectively it can optimise and scale, making it one of the most valuable conversations agencies can have before launch.
Reviewing conversion tracking, Pixel, Events API and catalog setup before budgets increase can help uncover issues early, giving clients a stronger foundation to optimise, scale and perform when demand picks up.
That's why we've mapped out four Commerce Performance Fundamentals that consistently support stronger-performing campaigns on TikTok. And it all starts with the foundation.
Many optimisation challenges are actually setup challenges. When TikTok has access to accurate, connected signals across the customer journey, campaigns have a clearer understanding of shopper behaviour and can optimise towards the outcomes that matter.
But when signals are incomplete, missing or inconsistent, performance can become harder to diagnose – especially during Peak, when competition increases, budgets scale and there is less time to make changes.
This is where agencies can add real value: helping clients identify and strengthen the foundations that enable better performance.
Advertisers running high-quality data setups see 24% lower CPA than those without. For an agency, this gives you something concrete to anchor a pre-peak setup conversation around, with the event-to-catalog match rate threshold worth calling out specifically.
Reaching 70% match rate is directly tied to +15% ROAS uplift on Smart+ Catalog campaigns, one of the highest-impact improvements available with no additional spend [1].
This reframes match rate from a technical checkbox into a performance conversation worth having before campaigns launch.
So, what should your agency actually be looking at? Start with these five areas:
Pixel and Events API give TikTok the data it needs to understand customer actions and optimise delivery.
A complete event setup helps build a clearer picture of the customer journey.
Accurate product data helps TikTok connect shopper intent with the right products.
Advanced Matching helps improve the quality of event matching.
A 70%+ event-to-catalog match rate gives Smart+ Catalog Ads stronger signals to optimise against.
A pre-Peak foundation review gives agencies a clear view of where campaigns are ready to scale and where there are opportunities to strengthen performance before demand increases.
Use this framework:
Peak performance starts before Peak. Taking time to review the foundations with your clients can help uncover opportunities early and give campaigns the strongest chance to succeed when demand picks up.
Read the playbook for a deeper look at all four Commerce Performance Fundamentals, including practical guidance on validating setups, troubleshooting common issues and building stronger campaign foundations. Use it as a reference for your next pre-Peak conversation – or as a starting point for helping clients get ready for what's ahead.
If you're looking for something to share directly with clients, our practitioner guide breaks down the same foundation checks in a more hands-on format, helping advertisers understand what to review before Peak.
And this is just the start. Stay tuned for the next article in the series, where we'll explore Fundamental 2: Automate Execution and the role it plays in helping campaigns scale more effectively.