How to access transactions

Last updated: October 2026

When you add a balance to your account using manual payment or complete a payment using automatic payment, we will create an invoice and send a copy to your account's primary contact's mailbox within five working days.


Note: Automatic payment clients in Japan are issued an invoice for a monthly period. Clients in Brazil can expect the e-Invoice (Nota Fiscal - NF) to be available on TikTok Ads Manager by the 20th calendar day of the month following the payment date.

Before you begin

You must have a TikTok Ads Manager account.

How to access your transactions

You can access your transaction information in multiple places.

Access transactions from the Transactions page

  1. Log in to TikTok Ads Manager.

  2. Go to the Tools tab.

  3. Click Billing.

  4. Click Transactions.

Access transactions from Payment Portfolio

  1. Log in to TikTok Ads Manager.

  2. Go to the Tools tab.

  3. Click Billing.

  4. Click Payment.

  5. Find the Transaction activities card to view your latest transaction.

  6. Click View more to go to the Transactions page.

Access transactions from the Invoices page

  1. Log in to TikTok Ads Manager.

  2. Go to the Tools tab.

  3. Click Billing.

  4. Click Invoices.

  5. When you click on an invoice to view more details, you can fnd associated transactions and a detailed transaction report for that invoice.