About Two-Step Verification

Before getting started: This feature is currently in testing and not available for all users.


Two-step verification (2SV) is an extra layer of security for your TikTok For Business account. When you enable 2SV, you will need to enter your password and a verification code to access your account. This additional layer of verification will help ensure that you are the only person who can access your account.

Enable two-step verification

You can turn on 2SV directly from your TikTok For Business User Settings page. Currently, there are three methods to enable 2SV.

  • ​By text message

  • ​By email

  • ​By authenticator app


Once you set up a method to enable 2SV, this is how you receive the verification code needed to access your TikTok For Business account. We highly recommend setting up more than one method for 2SV. This way, if you have trouble receiving your verification code, you can use a different method.

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If you use more than one method for 2SV, the first method you set up is where the system will attempt to send the code. To send the code using a different method, you will need to click Select a different 2-step verification method when logging into your account.

By text message

  1. ​Go to TikTok For Business User Settings > Security.

  2. ​Click the checkbox next to Text message.

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  3. Read the overview instructions, then enter the verification code received by your phone number and click Next. If you don't have a phone number associated with your account, you will have to input your phone number first to receive the verification code.

  4. ​The system will remind you that "2-step verification by text message has been turned on."

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By email

  1. ​Go to TikTok For Business User Settings > Security.

  2. ​Click the checkbox next to Email.

  3. ​Read the overview instructions, then enter the verification code received by your email address and click Next.

    • ​If you don't have a phone number associated with your account, you will have to input your email address to receive the verification code.

  4. ​The system will remind you that "2-step verification by email has been turned on."

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By authenticator app

  1. ​Go to TikTok For Business User Settings > Security.

  2. ​Click the checkbox next to Authenticator App.

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  3. Read the overview instructions, then open the Google Authenticator App on your mobile phone and scan the QR code or input one of the keys shown on the screen into the Google Authenticator App.

  4. Click Next, and input the authenticator code shown on your mobile phone.

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  5. ​Click Confirm. The system will remind you that "2-step verification by authenticator app has been turned on."


Using two-step verification

The first method that you use to set up 2SV will be the default method for the account. After turning on 2SV, you will need to input the verification code via the default method for your account when you attempt to log in from an unauthorized device.

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If you have turned on other methods, you could also choose to switch to other 2SV methods.

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Disable two-step verification

You can always turn off 2SV directly from your TikTok For Business User Setting's page.

Disable text message verification

  1. ​Go to TikTok For Business User Settings > Security.

  2. ​Click the checkbox next to Text message.

  3. ​Read the overview instructions, then enter your password and click Next.

  4. ​The system will remind you that "2-step verification by text message has been turned off."

Disable email verification

  1. ​Go to TikTok For Business User Settings > Security.

  2. ​Click the checkbox next to Email.

  3. ​Read the overview instructions, then enter your password and click Next.

  4. ​The system will remind you that "2-step verification by email has been turned off."

Disable authenticator app verification

  1. ​Go to TikTok For Business User Settings > Security.

  2. ​Click the checkbox next to Authenticator App.

  3. ​Read the overview instructions, then input the authenticator code shown on your Google Authenticator App and click Confirm.

  4. ​The system will remind you that "2-step verification by authenticator app has been turned off."


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