Advertising on TikTok
TikTok accounts
Managing your Business Center
TikTok E-Commerce Partner Platforms
Developers
Create a campaign
Create an ad group
Creating ads in other TikTok tools
Consideration objectives
App promotion
Lead Generation
In-feed video
In-feed interactive
Non-feed placement
Interactive enhancements
Industry ad solutions
Ad auction optimization
Creative optimization
Creative partnerships
Smart+ Campaigns
App Measurement
Offline conversions
Web measurement
Insights and reporting
Shop Ads Measurement
Billing options
Billing management
Promotions, Ad Credits and Coupons
Troubleshooting billing and payment
Advertising Policies
- Advertising policies
Advertising policy resources
Privacy practices and policies
Troubleshooting billing and payment
Troubleshooting billing
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- About payment failure
- Check for failed payments
- How to troubleshoot unsupported payment
- How to troubleshoot unsuccessful Payment
- How to Troubleshoot unsuccessful authentication
- How to troubleshoot invalid payment amount
- How to troubleshoot invalid payment method
- How to troubleshoot payment information failure
- About insufficient funds weekly notification
- How to troubleshoot insufficient funds
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- Payment and billing /
- Troubleshooting billing and payment /
- Troubleshooting billing /
About insufficient funds weekly notification
Senast uppdaterad: February 2025
If you had a payment fail in the last 30 days due to insufficient funds and have unpaid costs, the system will send an email to the primary email address reminding you to make sure you have sufficient funds.
This email will be sent on Fridays at 10 a.m., in your account's timezone.
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