Advertising policy resources
About TikTok E-Commerce Partner Platform Integrations
BASE
BigCommerce
Cafe24
Ecwid
FutureShop
Haravan
Kyte
Loja Integrada
Mercado Shops
Nuvemshop
OpenCart
PrestaShop
Salesforce Commerce Cloud
Shopify
Shopline
Tiendanube
TRAY
VTEX
Wix
WooCommerce
Note: If you uninstall the TikTok App from your database first, you may encounter issues with disconnecting TikTok App.
You can disconnect an E-Commerce Platform partner integration if you no longer need the integration or are guided to unistall the TikTok app for troubleshooting. Remove TikTok from the integration management page on your E-Commerce Platform. From the integration management page, click the Disconnect button.
By disconnecting the TikTok App, you will:
Uninstall the TikTok App.
For merchants, remove the Store from your Store Manager.
After you disconnect the TikTok App from your E-Commerce Platform:
TikTok for Business Accounts created during onboarding will remain active.
New Business Centers, Ad Accounts, Pixels, and Catalogs will still exist in TikTok for Business.
Pixels will not send any data if they are removed from your website.
For merchants that want to re-install the TikTok App, your commerce platform will return to its pre-setup state.
For merchants that re-install the TikTok App, and want to use a previously created pixel, you will need to:
Login to your TikTok for Business Account.
Disconnect the existing pixel.
Return to the integration onboarding process.