Before getting started: BigCommerce only allows the Store Owner to install, uninstall, or review the TikTok app. TikTok Storefront is currently only available to BigCommerce merchants who have already onboarded to the product. Stay tuned as we continue to evolve our products to help businesses grow via TikTok!
With BigCommerce on TikTok, you can sync your product catalog from BigCommerce to power your shop. Here's how to set it up!
Find TikTok under Channels in your BigCommerce Channel Manager, otherwise as an App in the App Marketplace. Click Connect account to get started.
Log in to your TikTok account or Sign up for a TikTok account.
Authorize TikTok For Business to connect to your TikTok account.
1. Next you will need to connect to your TikTok for Business account to BigCommerce on TikTok.
If the TikTok account you connected with BigCommerce on TikTok is already linked to a TikTok For Business account, there is no action to take.
If the TikTok account you connected with BigCommerce on TikTok is not linked to a TikTok For Business account, you will need to register for a TikTok for Business account or log in to your existing TikTok for Business account.
2. After connecting your TikTok For Business account, you will receive a prompt to create or connect your TikTok Business Center and TikTok Ads Manager accounts.
3. To create a new TikTok Ad account, click Create new and connect to BigCommerce on TikTok.
4. Or, select an existing TikTok Ad account associated with your TikTok For Business account and then connect to BigCommerce on TikTok.
Install a new TikTok Pixel by clicking Create New in the Data Sharing section.
Having set up the TikTok Pixel, you will have the option of enabling Advanced Matching to track your website visitor events with improved match rate accuracy for optimal measurement.
Set up your product catalog syncing by clicking on Create New. This will sync your existing BigCommerce catalog onto your TikTok profile.
Note: Products may take up to 3-5 days to be approved.
Once you have completed each step, click Finish Setup.