About TikTok Shopping Partner Integration Account Suspension and Appeals

Last updated: August 2024

To promote a safe and positive experience with TikTok Shopping, please review our set of policies. Violation of these policies may result in account suspension. In the case of account suspension, a notification banner will appear in TikTok Store Manager, or within the TikTok integration on your commerce platform.


There are a number of reasons as to why an account would be suspended:

  • You are ineligible to sell/promote products in a specific region.

  • Flagrant policy violations across any of the following:

  • Prohibited products

  • Counterfeit products

  • Possible IP infringement

  • Possible Sports IP infringement

  • Inappropriate content

  • Misleading or false promotion

  • Spam and fraud

  • Unsupported languages

Note: The following list is not exhaustive and may change in accordance with TikTok's Advertising and Shopping policies.


Learn more about TikTok Advertising Policies - Industry Entry.


When an account is suspended:

  • TikTok Shopping will be disabled.

  • Products will not be displayed on the Product Showcase page of the TikTok account profile.

  • Adding Product Links to videos will be disabled.

  • LIVE Shopping (Beta in the US) will be disabled.


If you believe your account was suspended by mistake, you can request an appeal by clicking Appeal in the header of the TikTok Store Manager or within the TikTok integration on your commerce platform. Our team will get back to you within approximately 24 hours.