Метрики атрибуции

마지막 업데이트: февраль 2025 г.

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Types of automatic messages

There are four types of direct message automatic messages that you can set up in the Business Center:

  1. Welcome message: Create a custom message to greet people when they start a chat with your Business Account for the first time.

    Automatic Messages for Business Accounts - Type 1

  2. Keyword reply: Create keywords to trigger automated responses when a person uses an exact match of your chosen keywords in their message.

    Automatic Messages for Business Accounts - Type 2

  3. Suggested question: Customize and display frequently asked questions for users to click and receive pre-set responses.

    Automatic Messages for Business Accounts - Type 3

  4. Chat prompts: Show topic buttons to initiate conversation.

    About automatic messages - Chat Prompts