English
Create an Ad

Lead Generation

  1. Ad objectives /
  2. Lead Generation /
  3. Messaging Ads /

How to create message events on TikTok Events Manager

Last updated: February 2025

Note: This product is still in testing and is only available in certain regions.


Message events such as Conversations are used in the measurement, reporting, and optimization of your TikTok Messaging Ads campaigns. You can create message events as part of the integration flow on your Message Management Tool (MMT) directly or in TikTok Events Manager using the following steps:

  1. Log in to TikTok Ads Manager.

  2. Select Tools, then choose Events to enter Events Manager.

  3. Under Data Sources, select Connect data source from the left navigation bar.

  4. Choose Messaging.

Create message events - data source connection

5. Connect to an MMT by selecting from the popular MMT platforms listed or search for another.

6. Follow the integration flow on MMTs to finish the set up.

7. Once done, TikTok Events Manager (TTEM) will display the event set created on your MMT.

Message events steps 2

*Was the information helpful?
Related Articles
How to set up the TikTok integration on Pancake
About TikTok Messaging Ads
About Message Management Tools
TikTok Business Help Center Feedback Survey
*Overall, how satisfied are you with your experience using the Business Help Center? (1 being very dissatisfied and 5 being very satisfied).
How often are your issues resolved by information on the Business Help Center (1 being never and 5 being very often)
How easy or difficult is it to understand the information on the Business Help Center? (1 being very difficult and 5 being very easy).
How easy or difficult is it to navigate to the right article? (1 being very difficult and 5 being very easy).
How easy or difficult is it to contact support from the Business Help Center? (1 being very difficult and 5 being very easy).
How often do you log in to the Business Help Center? (1 being never and 5 being very often).