How to edit your CRM integration settings

Last updated: September 2024

After you've successfully connected your CRM, you can choose to edit the settings. To learn more about available CRM integrations, refer to: Available CRM integrations for TikTok Lead Generation with Instant Form.

  1. Open TikTok Ads Manager.

  2. Go to either your Ad campaign page or your Instant Form page under Tools and click Download Leads.

  3. Select Edit CRM Settings under the Connect to a CRM System section.

  4. You can edit the form fields mapping for a particular Instant Form connection or delete the connection with an Instant Form.

If you delete the connection, you will receive confirmation of deletion. The Instant Form will be disconnected and you will stop receiving leads for the particular Instant Form.