How to process media agency partnership requests for ad accounts as a client

Last updated: December 2025

When an agency requests a media agency partnership for your ad accounts, it is important to process these requests in a timely manner. This ensures that your chosen agency can effectively collaborate on and manage your ad accounts.


How to process media agency partnership requests for ad accounts as a client

You have the flexibility to process incoming requests from whichever channel is most convenient for you.


Method 1: From the Business Center notifications page

  1. Log in to your Business Center account.

  2. In the upper right corner, click the bell icon to navigate to the notifications page.

  3. Locate the notification regarding the media agency partnership request for your ad account.

  4. The notification will contain an approval link. Copy and paste this link into your browser.

  5. On the approval page, click Approve or Deny to approve or reject the request.

Method 2: From the email notification

  1. Check your email for a notification regarding the media agency partnership request for your ad account.

  2. The notification will contain an approval link. Copy and paste this link into your browser.

  3. Log in to your Business Center account.

  4. On the approval page, click Approve or Deny to approve or reject the request.



Once you have processed the request, the agency's access level will be updated accordingly. Regularly monitoring and managing these requests ensures that your ad accounts are securely managed by the correct partners, fostering a transparent and effective working relationship.