If you want to unlink your TikTok account from your TikTok for Business Account or you encounter an error message when trying to link your accounts, follow these steps from the TikTok for Business user settings page or the TikTok app to resolve the problem.

Before you begin

You will need to be able to access your Organic TikTok account to link it with your TikTok For Business Account. If you are having trouble logging in to your Organic TikTok account, head to the TikTok Help Center for more guidance or use one of the following solutions:

• Manage user settings to reset your TikTok For Business password.

• If there is an issue with your TikTok account preventing you from logging in, like getting banned or failing to reset your password properly, you will need to reach out to TikTok customer support to restore access to your account.

• If you are locked out of your TikTok For Business Account, you will need to contact TikTok For Business so we can help restore access to your account. Contact TikTok customer support to verify that you are the owner of the accounts. Once verified, we can bind a phone number or email address to your TikTok for Business Account, which you can use to reset your TikTok For Business Account's password.

Note: If you are a managed account owner, please contact your account manager for assistance.

How to unlink a TikTok account from an existing TikTok for Business Account

To unlink a TikTok account your TikTok for Business from the user settings page or from your TikTok account:

To unlink from the user settings page:

1. Log in to TikTok for Business using your:

   • TikTok for Business Account

   • TikTok account

2. Go to the TikTok for Business User Settings page. You can also access this from TikTok Ads Manager by clicking the profile icon and clicking User settings.

3. Click Personal Info.

   

4. Under Profile, click Unlink TikTok account.

5. From the Unbind TikTok Account popup, verify your identity to finish unlinking the accounts.

6. To verify your identity, click Send Code to send a verification code to your email address or phone number associated with your TikTok For Business Account.

7. To finish unlinking the accounts, enter the Verification Code.

8. Click Confirm.

To unlink from your TikTok account:

Note: This method will remove TikTok for Business access from your TikTok account.

1. Open the TikTok app.

2. Log in to your account.

3. Tap Profile to go to your profile homepage.

4. Tap the Menu icon on the top right corner of your profile homepage.

5. Tap Settings and privacy.

   

6. Tap Security and login.

7. Tap Manage app permissions.

8. Choose TikTok For Business.

9. At the bottom of the screen, tap Remove access.

You are now able to link your TikTok account to another TikTok for Business Account.