How to contact TikTok for Business customer support

You can connect with TikTok for Business customer support in TikTok Ads Manager, Business Center or the Business Help Center. For consumer support on TikTok, please visit https://support.tiktok.com.

If you are a creator looking for help on your non-advertising content, please visit the resource center for creators.

Choose an option from the dropdown menu to view instructions on how to contact TikTok for Business customer support from each of the following sites.

Note: In certain cases, you may receive communications of support and onboarding assistance from TikTok representatives and partners under the following domains:

• @bytedance.com

• @advertiser.tiktok.com

• no-reply@business-support.tiktok.com

• @c.tiktok.com

• @advertiser.tiktok.com