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    About Business Account Custom Audience

    Last updated: May 2025

    Business Account Audience lets you use your own TikTok Business Account to retarget audiences, only if your organic profile has completed one of the following events:

    • Follow

    • Visit Profile

    • Video View (2s, 6s, 100% view)

    • Video Engagement (Like/Share/Comment)

    Supported Events

    Action

    Definition

    Lookback Window

    Follow

    People that followed the Business Account.

    None

    2s video view

    People played any video that belonged to the Business Account for at least 2 seconds.

    7/14/30 days

    6s video view

    People played any video that belonged to the Business Account for at least 6 seconds.

    7/14/30 days

    Video view at 100%

    People played any video that belonged to the Business Account for 100% of its duration.

    7/14/30 days

    Engagement (Like/Share/Comment)

    People completed a like, share, or comment on videos that belonged to the Business Account.

    7/14/30 days

    Visit Profile

    People who visited the Business Account Profile.

    7/14/30 days


    Benefits

    • Retarget Engaged People: Use your TikTok Business Account to retarget people who have already shown interest in your content through actions like following, visiting your profile, or engaging with your videos.

    • Enhanced Audience Targeting: Leverage specific actions (like, share, comment) to create highly targeted audiences, ensuring your ads reach people who are more likely to be interested in your brand.

    • Flexible Lookback Windows: Choose from 7, 14, or 30-day lookback windows to capture recent interactions and tailor your retargeting efforts to the most relevant audience.


    Key use-cases for Business Account Audience

    • Gaming: TikTok Business Account with stable numbers of followers use Business Account Audiences to drive App Install or brand campaign objectives.

    • Entertainment: TikTok Business Account with movie clips and entertainment content use Business Account Audiences to drive frequent interaction with follower-based audiences

    • Retail/healthcare: Looking to increase their brand awareness by leveraging TikTok Business Account.

    • E-commerce: TikTok Business Account content around merchandise awareness or selling on TikTok.

    • Retail: Retail brands that want to increase their follower base by leveraging Community Interaction and looking to try out a new set of audience and targeting capabilities.

    Please Note:

    • You can reach both paid and organic followers in Business Account Audience, regardless of the acquisition channel.

    • Creator Account or Spark Ads (with or without creator consent) are not supported.

    • Audience Sharing is supported across ad accounts within the same Business Center. To share audiences across different Business Centers, contact your GBS representative for allowlisting.


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