Best Practices for App Retargeting
Last updated, May 2024
  • Include Phone/Email information in your audience to increase the user match rate with TikTok's iOS 14.5 and above opt-in traffic. Use customized files include detailed information as possible to further increase the audience match rate.

  • Avoid setting a targeting audience too narrow. We suggest an audience size >30K and matched audience >5K.

  • Postback all channel data will help you get a broader audience and better delivery performance. How to post back all-channel data to Tiktok

  • Set a reasonable in-activity window on MMP. Especially If you use Adjust or Branch, please pay attention to their in-activity window. It means how long the user must be away from your app, then it can be re-attributed. The default in-activity window of Adjust and Branch is 7 days.

    • You could try excluding the active users within the in-activity window.

Example:

✖️ Retarget users who have the purchase actions/events in the last 3 days.

✔️ Retarget users who have the add-to-cart actions/events in the last 30 days, and exclude the users who have purchase events in the last 7 days.

  • Use Deeplink to improve the user experience and campaign performance. Now TikTok supports schema, App link and universal link format.

  • Pay attention to creative relevancy and recall activities within App to improve the App Retargeting delivery performance.


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