How to end media agency partnerships in TikTok Business Center

Last updated: December 2025

Ending a media agency partnership allows agencies or clients to formally conclude their collaboration on an ad account.


How to end media agency partnerships in TikTok Business Center

You can end media agency partnerships in TikTok Business Center either as an agency or as a client.


To end media agency partnerships in TikTok Business Center as an agency, see How to remove an ad account shared by a Business Center partner.


To end media agency partnerships in TikTok Business Center as a client:

  1. Log in to your Business Center.

  2. From the left hand side menu, click Partners and choose the Agency Business Center you are partnering with.

    • Or if the Business Center is an Enterprise Business Center, from the left hand side menu, click Organization and in the Partner tab, choose the Agency Business Center you are partnering with.

  3. Choose the Direct Business Center you are partnering with.

  4. In the You've shared tab, click Advertiser accounts.

  5. Find the ad account you want to end the media agency partnership with, and in the Partnership type column, click the pencil icon next to Media agency.

  6. Change the partnership type to Others and click Confirm.

  7. Select the reason for ending the partnership and click Confirm.


After you have ended the media agency partnership, it is important to monitor any pending activities or responsibilities associated with the ad account.