Advertising on TikTok
TikTok accounts
Managing accounts with Business Center
TikTok E-Commerce Partner Platforms
Developers
Create a campaign
Create an ad group
Creating ads in other TikTok tools
Consideration objectives
App promotion
Lead Generation
In-feed video
In-feed interactive
Non-feed placement
Interactive enhancements
Industry ad solutions
Ad auction optimization
Creative optimization
Creative partnerships
Smart+ Campaigns
App Measurement
Offline conversions
Web measurement
Insights and reporting
Shop Ads Measurement
Billing options
Billing management
Promotions, Ad Credits and Coupons
Troubleshooting billing and payment
Advertising Policies
- Advertising policies
Advertising policy resources
Privacy practices and policies
Manage ads
Ad reviews and status
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- Best practices for ad reviews
- How to check ad status
- List of ad statuses and definitions in TikTok Ads Manager
- List of ad group statuses and definitions in TikTok Ads Manager
- List of campaign statuses and definitions in TikTok Ads Manager
- How to review ad language for TikTok Ads
- How to review ad messaging for TikTok Ads
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Edit ad settings
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- How to edit ad settings in TikTok Ads Manager
- How to turn ads on or off in TikTok Ads Manager
- How to view, edit, or delete drafts in TikTok Ads Manager
- How to delete ads in TikTok Ads Manager
- How to find your campaign, ad group and ad IDs in TikTok Ads Manager
- How to add campaign, ad group and ad IDs to your custom columns in TikTok Ads Manager
- How to view change logs
- How to view ad settings for quality assurance
- About recommendations in TikTok Ads Manager
- How to access recommendations in TikTok Ads Manager
- List of available recommendations in TikTok Ads Manager
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Automated Rules
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- About Automated Rules
- How to create and apply Automated Rules
- Best Practices for Automated Rules
- How to apply an existing rule to your ads in TikTok Ads Manager
- How to manage automated rules in TikTok Ads Manager
- How to troubleshoot time lag for Automated Rules
- About Automated Rules relationships
- About Objects in Automated Rules
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Comment Management
App Center
- Ad creation /
- Manage ads /
- Comment Management /
How to turn off comments for an ad group in TikTok Ads Manager
You can turn off comments on ad groups either during the ad group creation process or by editing an existing ad group.
Note: We recommend keeping user comments on to help your ads achieve more impressions and conversions. You can hide, pin, and reply to comments using our comment management tools. Learn more about how to view and manage comments.
Before you begin
Ensure you have access to your TikTok Ads Manager account.
Make sure you have the necessary permissions to create or edit ad groups.
How to turn off comments for an ad group in TikTok Ads Manager
During the ad group creation process
Follow the steps to create an ad group.
Under Placements, click the Advanced settings drop down.
Next to User comment, turn the toggle off.
You will be asked to confirm that you want to turn off comments. Click Turn off.
Continue the ad group creation process.
For an existing ad group
Log in to TikTok Ads Manager.
Click Campaigns to view your campaign list.
Click the Ad groups tab to view your ad group list.
Hover over the name of your chosen ad group and click Edit.
Find the Placements section and click the Advanced settings drop down.
Toggle off comments: Locate the "User comment" option and toggle it off.
Next to User comment, turn the toggle off.
You will be asked to confirm that you want to turn off comments. Click Turn off.
Click Continue.
After completing these steps, comments will be turned off for your selected TikTok ad group. If you need to reverse this action, you can follow the same steps and toggle the User comment option back on.