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Troubleshoot your LIVE GMV Max campaign

Last updated: February 2025

If you're having issues with your LIVE GMV Max campaign, you may need to check your campaign settings and your current liveroom activity. You can adjust your settings in Seller Center.

Not delivering - Asset is not available

This means that the selected TikTok Identity is currently not livestreaming and the liveroom is currently offline. When the seller restarts the LIVE, the campaign will resume delivery automatically.

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