How to verify your business on TikTok
When you create an ad account on TikTok, you'll be asked to verify your business information. This helps us provide better security for users by authenticating the identity of all advertisers and businesses on TikTok. Verification status may impact your ability to post ads.
Business verification is also required once your ad spend reaches a set threshold on TikTok Business Center or TikTok Ads Manager. When that happens, you'll receive a notification with a deadline, and completing verification by that deadline is what keeps your ads running. Learn more about mandatory business verification for businesses.
You can either verify your account through TikTok Ads Manager or TikTok Business Center. Read this article to understand how to submit acceptable documents on each of the platforms. If your account is a General TikTok Account or TikTok Account with Advanced Access, refer to About TikTok account entitlements and How to verify a TikTok account to complete your business verification. If you are a TikTok One creator, refer to How to verify your business for TikTok One.
Learn more about the Acceptable documents for business verification and Acceptable documents for individual identity verification for your country or region.
Before you begin
Before you begin, you'll need to prepare a digital copy of your business verification document. Make sure that all text on your document is clearly displayed with your business licences or certification number. If you are photographing your document, place it on a dark background and ensure that all the text is legible.
You can submit any of the following supported file formats:
.JPEG
.PNG
.PDF
.JPG
Note: The file size cannot exceed 10MB.
Please note that:
All documents must have all four corners visible
All documents should be colored (except for the United States, China, and Australia)
All documents may be within the validity period and should not expire in the following 30 days upon upload
Duplicated copies (that is, copy of the copy) are not acceptable
Documents should be clearly readable and authentic
Documents with watermarks of third-parties are not acceptable
Account name should be complete
You must meet the minimum legal age required to verify a business in your jurisdiction.
Age requirements differ across countries and are determined by local regulations.
Make sure your email is properly set up to receive a verification code email. To ensure proper delivery:
Confirm the email address you entered is the same one you registered with on TikTok Ads Manager.
Double check all email tabs and folders such as Spam, Junk, Trash, Deleted Items, or Archive
You can also try searching using the terms "TikTok Ads Manager", "TikTok for Business", or "TikTok Ads".
If you still haven't received the code after trying these steps, please try using another email address.
When you'll be asked to verify
Verification is required once the total ad spend on your Business Center, ad account, or client company reaches the threshold set for your market. The exact amount can vary by country or region and is included in your notification. When you cross the threshold, you might be prompted to verify through several channels:
Email: A message telling you to verify your company to keep your ads running, with your account details and deadline.
Inbox: The same content as the email message, but inside TikTok Business Center or TikTok Ads Manager.
Banner: A persistent banner across your account pages.
Homepage prompt: A pop-up prompt when you open your Business Center.
Each prompt links to the same verification form, so you can start from whichever channel you see first. Note: Verifying at a higher level applies downward. Verifying a Business Center verifies its ad accounts, and verifying a client company verifies every ad account under that client.
How to verify a standalone ad account
If you're an admin of a standalone ad account that isn't linked to any Business Center, you'll verify your business on TikTok Ads Manager.
Verify your business for the first time
Log in to your TikTok Ads Manager account.
Hover over the Tools module at the top and click Account setting.
In the My accounts tab, go to the Business Verification section.
Click View verification info. If your account is already verified, you'll see a "Verified" status.
Note: You can also click Verify in any verification notification to jump straight to the form.
Select your account type and fill in other business information, such as full legal name and company website.
Upload your certificate information, including your acceptable verification document and certificate number.
Note: Make sure the information you provide matches the information in the uploaded document.
Click Submit.
Verify your business after a rejection
Log in to your TikTok Ads Manager account.
Hover over the Tools module at the top and click Account setting.
In the My accounts tab, go to the Business Verification section.
Click Edit verification information.
Click Edit information.
Select your account type and fill in your other business information, such as full legal name and company website.
Upload your certificate information, including your acceptable verification document and certificate number.
Note: Make sure the information you provide matches the information in the uploaded document.
Click Submit.
How to verify an ad account owned by an Advertiser Business Center
If you are an admin of an ad account owned by an Advertiser Business Center, you can either verify your business on TikTok Ads Manager or on TikTok Business Center. This is because the ad account and the Business Center share one company profile. Once your Business Center is Verified, every ad account under it inherits the verified status automatically.
To verify on TikTok Ads Manager, make sure you're the ad account admin and follow the same steps in How to verify a standalone ad account.
To verify on Business Center, make sure you're the Business Center admin. You can verify both your company information and your legal representative information by following the instructions below.
Verify your company information on TikTok Business Center
Log in to your TikTok Business Center account.
Click Verification in the left-hand menu.
In the Verification tab, confirm the verification status of your Business Center is Unverified, and click Verify now.
Select your account type and enter your business name, industry, and optionally, company website.
Upload your company information including an acceptable verification document and certificate number.
Note: Make sure the provided information matches the information in the uploaded document.
Click Submit.
The verification status of your Business Center will change to Pending while your company information is being reviewed, which may take up to two business days.
Verify your legal representative's information
As a secondary but important step, you can also verify your legal representative's information. This is a mandatory prerequisite for creating an Organization Account in Business Center. To proceed with this verification:
Log in to your TikTok Business Center account.
Click Verification in the left-hand menu.
In the Verification tab, confirm the verification status of your Business Center is Verified and and that a green check mark appears next to Company information.
Click Continue verification.
Click Edit information.
In the Legal representative section, select a document type (Passport, Driver's license, or National ID), upload it, and enter the ID number.
Note: Make sure the ID number matches the information in the government-issued document.
Click Submit.
After verifying both your company and legal representative information, you’ll establish a more trustworthy online presence, which can foster stronger relationships.
How to verify an ad account owned by an Agency Business Center
If you're an agency, you need to verify your Agency Business Center. Once your Business Center is Verified, every ad account under it inherits the verified status automatically.
Verify your Agency Business Center
To verify your Agency Business Center, make sure you're the Business Center admin and follow these steps:
Log in to your TikTok Business Center account.
Click Verification in the left-hand menu.
In the Verification tab, confirm that your Business Center status is Unverified, then click Verify now.
Select your account type and fill in your other business information, such as business name and company website.
Upload your company information, including an acceptable verification document and certificate number.
Note: Make sure the information you provide matches the information in the uploaded document.
Click Submit.
How to verify TikTok accounts using shared verification from a Business Center
Verifying TikTok accounts via shared verification is a straightforward way to extend your Business Center’s verified status to all linked TikTok accounts. This approach not only saves time but also enhances your account management capabilities.
Note: If your TikTok account is already verified, you can also use it to verify an unverified Business Center directly from the TikTok app.
Before you begin
Ensure your Business Center is verified.
Ensure you have linked TikTok accounts to the Business Center for account management.
How to verify TikTok accounts using shared verification
To verify TikTok accounts using shared verification from Business Center:
Log in to your TikTok Business Center account.
Click Verification in the left-hand menu.
Confirm that the verification status of your Business Center is Verified.
Click Share verification.
Select Business Account as the account type.
Select the TikTok accounts that you want to verify.
Click Confirm.
In the Business Account verification section, click View detail.
Confirm the Verification status for each selected TikTok account is Verified.
Once you follow these steps, each selected TikTok account will inherit the verified status of your Business Center.
Business verification review and completion
After submitting your verification documents to TikTok, we will review your verification request. You'll be able to track the status of your business verification in Ads Manager. If approved, your account will be marked as "Verified", and if rejected, your account will be marked as "Unverified". Your verification documents will be stored and associated with your ad account. Only an account admin or owner can edit verification information.
Appealing business or individual verification rejection
If you have any trouble when or after submitting your documents for verification, check How to troubleshoot business verification and learn about how to improve your uploads. If you continue to encounter issues after having completed the troubleshooting steps listed above, please contact customer support or request an account review.
To request an account review:
Log in to TikTok Ads Manager.
Go to the Tools tab in the top header bar and click Account setup.
Select My account.
Select Request Review.
Please note that trying to circumvent the platform or its review system by submitting false or misleading information is prohibited behavior that can lead to enforcement measures for your account.
