Advertising on TikTok
TikTok accounts
Managing your Business Center
TikTok E-Commerce Partner Platforms
Developers
Create a campaign
Create an ad group
Creating ads in other TikTok tools
Consideration objectives
App promotion
Lead Generation
In-feed video
In-feed interactive
Non-feed placement
Interactive enhancements
Industry ad solutions
Ad auction optimization
Creative optimization
Creative partnerships
Smart+ Campaigns
App Measurement
Offline conversions
Web measurement
Insights and reporting
Shop Ads Measurement
Billing options
Billing management
Promotions, Ad Credits and Coupons
Troubleshooting billing and payment
Advertising Policies
Privacy practices and policies
Managing your Business Center
Business Center overview
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- About TikTok Business Center
- About the Home page in TikTok Business Center
- How to set up a TikTok Business Center
- How to upgrade your Regular Business Center to a Standard Business Center
- About Creator Agency Business Center
- How to set up a Creator Agency Business Center
- How to manage the settings of a Business Center
- How to reset Business Center password
- How to deactivate a Business Center
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Access and Permissions
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- About Business Center roles
- About account and asset level permissions
- How to assign account or asset level permissions
- How to add members to your TikTok Business Center
- How to remove members from your Business Center
- How to change the permissions for your Business Center partner
- About TikTok Business Center partners
- How to add partners to your Business Center
- How to remove a Business Center partner
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Accounts and assets
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- About ad accounts in Business Center
- How to request access to ad accounts in Business Center
- How to create ad accounts in Business Center
- How to transfer ad accounts in Business Center
- How to close ad accounts in Business Center
- How to remove Business Center access to ad accounts in Ads Manager
- How to reuse verified legal entity certificates for ad account creation
- How to designate and verify agency services rendered for ad accounts
- About managing TikTok accounts in Business Center
- How to request TikTok account ad delivery permissions in Business Center
- How to grant members ad delivery access to TikTok accounts in Business Center
- Business Account integration with Business Center
- How to integrate your Business Account with Business Center
- How to set up Business Account automatic messages in Business Center
- How to grant users permissions to manage direct messages
- How to create a TikTok One account in Business Center
- How to request access to a TikTok One account in Business Center
- How to request ownership of a TikTok One account in Business Center
- About Account Groups
- How to create an Account Group
- How to remove a member's access to an Account Group
- How to manage ad accounts within an Account Group
- How to assign a member access to an Account Group
- How to delete an Account Group
- About managing Catalogs in Business Center
- About Catalog roles and permissions
- How to share a Catalog in Business Center
- About Audience Sharing in Business Center
- How to view leads transferred to your Business Center
- How to transfer leads to a Business Center in Ads Manager
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Finance
Planning inspiration
Enterprise Business Center
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- About Enterprise Business Center
- How to set up an Enterprise Business Center
- How to search for users, accounts and assets in Enterprise Business Center
- How to view and share assets with a Standard Business Center
- How to find members and change permissions across Standard Business Centers
- How to view members, partners, and activities across Business Centers
- How to use cross-account reporting for Enterprise Business Center
- How to turn on 2-step verification for a Business Center through Enterprise Business Center
- How to turn on the email domain allowlist for a Business Center through Enterprise Business Center
- About the Finance section in Enterprise Business Center
- How to manage finances for your Business Centers from your Enterprise Business Center
- How to upgrade your billing option in Enterprise Business Center
- How to manage invoices in Enterprise Business Center
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- Getting started /
- Managing your Business Center /
- Business Center overview /
How to deactivate a Business Center
TikTok Business Center is a central space to manage your business and advertising on TikTok. If you need to deactivate your Business Center account, you can do so through a series of self-serve steps.
Once you successfully deactivate your Business Center account, you will receive a refund of any remaining account balance within 15–60 days, depending on your region and the date of deactivation.
Before you begin
The following are prerequisites before you can deactivate your Business Center account:
Eligibility
Ensure you are a self-serve client, meaning that you do not have an account representative with TikTok. If you have an account manager and wish to deactivate your Business Center, please reach out to your account representative for more information.
Only Business Center Admins can deactivate a Business Center.
Billing requirements
Ensure the billing option for the Business Center account is Manual Payment or Automatic Payment. Business Center accounts using Monthly Invoicing are not eligible for deactivation.
Account status
Ensure the status of the Business Center account is not suspended. If your account is suspended, first appeal the suspension.
To appeal the suspension, click Appeal in the hover text next to the Deactivate account button on the Verification page or submit an appeal ticket.
Deactivation prerequisites
Before deactivating your Business Center, ensure the following tasks are completed:
Close all the ad accounts owned by the Business Center.
Unlink all the ad accounts that the Business Center does not own.
Unlink all associated TikTok Shops.
Unlink all associated TikTok Creator Marketplace accounts.
Unlink all associated TikTok Business Accounts.
Unlink all associated TikTok One accounts.
Unlink all associated parent and child Business Centers.
Ensure the Business Center has no pending members.
How to deactivate a Business Center
Follow the following steps to deactivate your Business Center:
Log in to your TikTok Business Center account.
Click Verification in the left-hand menu.
Click Deactivate account.
Read the deactivation requirements, and click Next.
Ensure that you have completed all deactivation tasks, and click Next.
Note: Any deactivation tasks that have been completed will be marked as "Completed", while outstanding tasks will be marked as "Not completed". Click the "Go to" hyperlink on the right of the status to each outstanding task to complete it.
View your Business Center account's available balance and expected refund amount. Once you have confirmed this information is accurate, click Confirm.
Note: If the amount displayed is incorrect, reach out to customer support within the Business Center to clarify your refund amounts.
Your Business Center account will be marked as "Pending deactivation" for seven days. During this period, you can cancel the request by clicking Stop account deactivation on the top banner of the Verification page.
After the seven-day period, your Business Center account will be deactivated.
You have now deactivated your Business Center account. You will receive a refund of any remaining account balance within 15–60 days, depending on your region and the date of deactivation.
Get support
If you have any questions or issues with deactivating Business Center accounts, please contact TikTok for Business customer support.