Cómo comenzar a usar anuncios de TikTok Shop
TikTok Shop está disponible en Indonesia, Malasia, Filipinas, Singapur, Tailandia, Reino Unido, Estados Unidos y Vietnam. Si no tienes una TikTok Shop aún, crea una aquí.
Cuando tengas una TikTok Shop, podrás configurar Shop Ads en el Centro de vendedores. En primer lugar, accede al Centro de vendedores y ve a la sección Ads (Anuncios) situada a la izquierda.
In the Ads section, if you can already see the Create Campaign button or the Create Ads button, this means you can immediately proceed to create ads. Otherwise, please complete the necessary steps given on the page which may include the following:
Connecting Business Center account
Connecting Ads Manager account
Connecting TikTok account
After clicking the Create Campaign button, you might be redirected to TikTok Ads Manager. Always select Product Sales as your campaign objective with TikTok Shop as the product source, then create and publish your ads.
See Getting Started with Video Shopping Ads, Getting Started with LIVE Shopping Ads and Advertise using product images from TikTok Shop for more information.
Si no puedes acceder a la sección Ads o experimentas algún problema, consulta los pasos de la sección Resolución de problemas que figura a continuación.
Resolución de problemas
In Seller Center, I cannot see the Ads tab on the left. What should I do?
For the United States, please click the Marketing section on the left and then click the Ads section on the left.
Please ensure that you have logged into Seller Center using a user email address that has Shop Owner or Admin or Advertising Manager permission. If you do not have this Seller Center permission, please request your Shop Owner or Admin to grant you this Seller Center permission.
After being granted this Seller Center permission, if you still cannot see the Ads tab on the left, please clear your browser cache & cookies, restart your browser, log into Seller Center again, and go to the Ads tab again.
In Seller Center, in the Ads tab, I see the below "Invalid Shop Status" error message. What should I do?
This means that your shop has not completed the process to start selling products. Your shop should first complete the necessary process in the Seller Center and have a product available for purchase.
After that, you should no longer see this error message. Please complete the necessary steps given on the page and then click the Create Campaign button.
In Seller Center, in the Ads tab, I wish to connect my existing Business Center account, but I am unable to see it appear. What should I do?
You should ensure that the email address you are using to log into Seller Center currently has admin access to your existing Business Center.
Alternatively, you can create a new Business Center account by following the necessary steps given on the page and then clicking the Create Campaign button.
In Seller Center, in the Ads tab, I wish to connect my existing Ads Manager account, but I am unable to see it appear. What should I do?
You should ensure that your existing Ads Manager account is currently connected to the Business Center.
Alternatively, you can create a new Ads Manager account by following the necessary steps given on the page and then clicking the Create Campaign button.
En el Centro de vendedores, en la pestaña Ads (Anuncios), quiero añadir otro miembro. ¿Qué hago?
En la pestaña Ads (Anuncios), ve a Account Management (Administración de cuentas), selecciona Manage Members (Gestionar miembros) e invita a miembros nuevos o asigna a los ya existentes permisos a la cuenta publicitaria, a la tienda y a la cuenta de TikTok.
In Seller Center, in the Ads tab, I wish to create a new Ads Manager account. What should I do?
In the Ads tab, you should go to Account Management, select Add Account, and then complete the necessary steps given on the page.
En el Centro de vendedores, en la pestaña Ads (Anuncios), quiero conectar otra cuenta existente de Ads Manager. ¿Qué hago?
En la pestaña Anuncios, ve a Account Management (Administración de cuentas), selecciona Add Account (Añadir cuenta) y completa los pasos necesarios que se indican en la página.
In Seller Center, in the Ads tab, I wish to connect another TikTok account. What should I do?
In the Ads tab, you should go to Account Management, select Connect Account, and then complete the necessary steps given on the page.
In Seller Center, in the Ads tab, I wish to share access with partners. What should I do?
In the Ads tab, you should go to Account Management, select Partner Management, select Add Partner, and then complete the necessary steps given on the page.
En el Centro de vendedores, en la pestaña Ads (Anuncios), quiero conectar otra cuenta existente del Centro de negocios. ¿Qué hago?
En la pestaña Anuncios, ve a Account Management (Administración de cuentas), haz clic en Partner Management (Administración de socios), selecciona Add Partner (Añadir socio) y completa los pasos necesarios que se indican en la página.
