TikTok accounts
How to close your ad account on TikTok Ads Manager
A TikTok Ads Manager ad account allows you to create and manage ads on TikTok. If you want to close your TikTok Ads Manager account, you can do this from the Account setup page.
Before you begin
If you want to close your ad account, and it is owned by a Business Center, go to How to close to ad accounts in Business Center to learn more.
If you want to close your TikTok Ads Manager ad account, it should not have any outstanding payments. Visit How to pay outstanding balance in TikTok Ads Manager to learn more.
If you want to close your TikTok Ads Manager ad account, your account cannot be suspended. If your ad account is suspended, you can submit an appeal. If your appeal is successful, you can close your account. You can read About Account Suspensions and How to troubleshoot a suspended ad account on TikTok to learn more.
If you close your TikTok Ads Manager ad account, it won't affect your other accounts. You will be able to use your TikTok for Business login to access other products like TikTok Business Center.
How to close your account on TikTok Ads Manager
To close your TikTok Ads Manager account:
Go to TikTok Ads Manager.
In the Tools tab, click Account setup.
On the Account setup page, navigate to Basic information.
Click the More actions button.
Click Close Account.
Review your details. When you're ready to close your account, click Confirm.
TikTok will close your account and refund your account balance through the original payment method within 60 calendar days. For more information, read our Refund Policies.
