Case studies
Success Stories

OTTO

Using Smart+ Catalog Ads, one of Germany's leading e-commerce platforms boosted efficiency, scaled app installs, and increased lower-funnel sales on TikTok.

OTTO Banner OTTO Logo
81.6 %
more ROAS
325 %
more purchases
759 %
more Android installs

How OTTO Scaled Lower-Funnel Performance with Smart+ Catalog Ads on TikTok






Objectives

Improving efficiency and scaling lower-funnel performance

OTTO, one of Germany's leading e-commerce marketplaces, set its sights on driving more efficient app growth and lower-funnel performance on TikTok.


Their goals were to further optimize their cost per install for app acquisition, scale lower-funnel performance with an efficient cost per acquisition, and drive incremental growth in both purchase value and volume.


Beyond short-term efficiency gains, OTTO aimed to validate TikTok as a scalable performance channel capable of delivering sustainable growth across both TikTok Ads Manager and internal attribution metrics.




Solutions

Scaling performance with Smart+ Catalog Ads

To support these goals, OTTO joined TikTok's alpha release for Smart+ Catalog Ads across both app retargeting and prospecting. The strategy centered on leveraging AI-driven automation to optimize delivery, creative selection, and audience targeting at scale.


By combining Smart+ automation with optimized catalog imagery, OTTO was able to streamline lower-funnel execution while improving efficiency across app promotion and catalog sales campaigns. This approach reduced manual complexity, allowed faster learning, and enabled sustainable scaling without sacrificing performance.


Smart+ also acted as the core performance engine, dynamically matching products to users most likely to install the app or complete a purchase, while continuously optimizing toward business outcomes such as ROAS and CPA.




Results

Higher ROAS, stronger profitability, and more app downloads

The Smart+ led strategy delivered significant performance improvements across both efficiency and scale. Return on ad spend increased by 81.6%, while internal yield improved by 107%, signaling stronger profitability. Purchases grew by 325%, demonstrating meaningful incremental volume.


App acquisition performance scaled sharply across platforms. On Android, cost per install decreased by 85%, while install volume increased by 759%. On iOS, cost per install was reduced by 8.6%, alongside a 175% increase in installs.


Together, these results show how Smart+ Catalog Ads can help unlock efficient, scalable growth for large e-commerce platforms. For OTTO, this success not only delivered competitive results versus other platforms but also strengthened confidence in TikTok as a performance channel, confirming a significant increase in future investment.






To find out more about TikTok solutions, reach out to our team here.

This is a TikTok case study and is solely for informational purposes. Past performance does not guarantee or predict future performance. All claims related to brand products including, without limitation, the effectiveness, sales, or quality of such products are brand-reported and not endorsed or verified by TikTok.
Quote

Smart+ has redefined how we approach scale on the platform. By trusting the automated optimization, we achieved a level of consistent performance that turned TikTok into a key driver for our conversions. It’s a powerful tool that delivers both efficiency and volume, making it an indispensable part of our daily media mix.

Alexander Fleck, Online Marketing Manager,
OTTO