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Success Stories

Apartments.com

Advertising property listings with Video Shopping Ads to drive rental leads.

Apartments.com TikTok Shopping Ads
113 %
CTR above benchmark
16 %
decrease in CPM
59 %
CPC below benchmark
The objective

Engaging renters looking for a new home

Apartments.com is an extensive online rental marketplace that not only lists home and apartment rentals but also advertises these listings on platforms like TikTok to drive rental leads. The Apartments.com Network is the most comprehensive in the nation, encompassing 11 leading sites such as Apartments.com, ForRent.com, and ApartmentFinder.com. These sites collectively attract over 95 million visits each month from renters searching for their next home.


Apartments.com offers a suite of digital advertising, social and reputation management, and market analytics solutions, ensuring a high return on investment for advertisers. By leveraging TikTok, Apartments.com aims to drive leads and conversions for its existing property base. Their presence on TikTok allows them to reach a broader, more engaged audience through creative and engaging short-form videos. This strategy not only enhances brand visibility but also effectively targets potential renters, leading to quicker lease-ups and reduced vacancy rates. This makes Apartments.com a one-stop solution for optimizing online marketing performance and quickly filling vacancies.


The solution

Enhancing the renter’s ad experience with dynamic retargeting

In January of 2024, Apartments.com launched an innovative new strategy on TikTok, becoming one of the few real estate platforms to leverage this dynamic medium. They utilized the catalog feature in TikTok's Video Shopping Ads to run dynamic carousel ads, showcasing previously viewed and relevant property listings to enhance user experience. These ads were used in retargeting campaigns aimed at users who have recently visited the site's homepage, searched for properties, or viewed specific listings.


Apartments.com has maintained an always-on approach, driving leads and conversions through this innovative use of dynamic catalog creatives. The conversion data gathered from these campaigns helped to provide valuable insights and further optimize their advertising efforts. This strategy not only represents the brand well but also sets a new standard in digital real estate marketing.


Apartments.com also utilized celebrity spokesperson Jeff Goldblum in their creative to help build brand advocacy, which further enhanced their brand presence and credibility. This strategic move helped to attract a wider audience and foster a deeper connection with potential renters.




The results

Efficient and cost-effective engagement

Apartments.com’s dynamic property retargeting ads have achieved remarkable success, showcasing the power of a full-funnel marketing strategy. By leveraging TikTok's innovative platform, Apartments.com created a captivating brand presence that speaks to all facets of the marketing funnel.


Their ads achieved a click-through rate (CTR) that was 113% higher than the benchmark, demonstrating exceptional user interaction with the catalog property listings.


From January to May 2024, Apartments.com saw a 16% reduction in cost per thousand impressions (CPM) and a cost per click (CPC) that was 59% lower than the benchmark. These impressive metrics underscore the effectiveness of their comprehensive approach, which seamlessly integrates brand-building and performance marketing.


By focusing on dynamic catalog creatives, Apartments.com successfully addressed every stage of the marketing funnel, from awareness to conversion. This strategy not only represents the brand in a compelling way but also sets a new standard in digital real estate marketing.

This is a TikTok case study and is solely for informational purposes. Past performance does not guarantee or predict future performance. All claims related to brand products including, without limitation, the effectiveness, sales, or quality of such products are brand-reported and not endorsed or verified by TikTok.

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Terms & Conditions:
  1. To activate this offer, launch your TikTok ad campaign and spend according to the above mentioned tiers within 30 days from registration. Based on your advertising spend, only one of the offer tiers will be applied to your account and you can not use the free credits to avail the next tier.
  2. New registered advertisers are eligible for the offer if they fulfill the following criteria:
    1. The registered advertisers have a self-serve SMB account
    2. The new advertising account is not an Agency/Business Center created account or a TikTok Shop account
    3. Only one new advertising account under one new TikTok For Business account is eligible for this offer.
    4. Multiple advertising accounts under one TikTok For Business account, or a TikTok For Business account with an existing active advertising account are not eligible for this offer.
  3. Provided all eligibility checks are met, credit will be applied to your TikTok For Business account within 7 days - after you cross the highest spend threshold or after the spend accumulation period of 30 days.
  4. If the advertising credit is not fully utilized, it shall automatically expire by 2023/12/31.
  5. You can avail onboarding support after you setup your payment profile and get your account approved.
  6. This offer is contingent upon the advertising account being in compliance with all TikTok advertising policies and general TikTok Coupon Terms.
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