Success Stories

Sephora

TikTok Smart+ delivered a 53% higher ROAS, a 44% improvement in ARPU, and a 14% increase in conversion rate during Sephora's 2024 Black Friday campaigns.

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53 %
Higher ROAS (Return on Ad Spend)
44 %
Improvement in ARPU (Average Revenue per User)
14%
Increase in Conversion Rate
The Objective

Maximizing App Installs and Sales During Black Friday

Sephora Turkey's Performance Marketing Team aimed to boost app installs and maximize sales during the highly competitive 2024 Black Friday period. They sought a solution that would optimize audience targeting, creative, and campaign execution to achieve sustainable digital marketing success.




The Solution

Sephora Implemented TikTok Smart+ for AI-Driven Campaign Optimization

To meet these goals, Sephora adopted TikTok Smart+, an AI and Machine Learning-powered performance marketing solution. TikTok Smart+ fully automated Sephora's campaign creation, audience targeting, and creative optimization. The solution’s automation capabilities enabled Sephora to focus on enhancing user engagement and refining conversion strategies.Sephora fully automated the execution of its Black Friday iOS Purchase Optimized Install campaigns through TikTok Smart+. This allowed them to efficiently identify and target relevant audiences, ensure creative consistency, and adjust in real-time for performance improvements.




The Result

Significant Performance Uplift Through TikTok Smart+

Sephora’s campaigns achieved remarkable improvements by leveraging TikTok Smart+. Key outcomes included:

  • 53% increase in ROAS compared to non-Smart+ campaigns.

  • 44% boost in ARPU, showcasing better monetization per user.

  • 14% rise in conversion rate, highlighting the solution’s impact on driving app installs and purchases.

These impressive results set a new standard for Sephora Turkey’s marketing strategies, proving TikTok’s effectiveness as a long-term partner in digital media.

quote marks - razzmatazz

The TikTok Smart+ campaign enabled us to achieve extraordinary results during our Black Friday iOS Purchase Optimized Install campaign. By leveraging TikTok's Smart+ solution, we succeeded in reaching a more relevant audience. Throughout the campaign, we observed significant improvements in our metrics, including a 6% reduction in cost per download, a 53% increase in ROAS, a 14% rise in CVR, and a 44% improvement in ARPU. *With this impressive performance, TikTok's innovative advertising model greatly supported Sephora Turkey in achieving our digital media goals. The Smart+ campaign, with the success we achieved, has become a campaign model that we plan to use consistently in the future. TikTok’s solutions provided us with not only results-oriented outcomes but also an efficient and sustainable digital marketing strategy.

Dilara Özegeli Sertkan
Performance Marketing Executive-Sephora

Limited Period Offer: Spend $100, Get $100 | Spend $500, Get $500 | Spend $1500, Get $1500 + 1-to-1 Expert Support

Terms & Conditions:
  1. To activate this offer, launch your TikTok ad campaign and spend according to the above mentioned tiers within 30 days from registration. Based on your advertising spend, only one of the offer tiers will be applied to your account and you can not use the free credits to avail the next tier.
  2. New registered advertisers are eligible for the offer if they fulfill the following criteria:
    1. The registered advertisers have a self-serve SMB account
    2. The new advertising account is not an Agency/Business Center created account or a TikTok Shop account
    3. Only one new advertising account under one new TikTok For Business account is eligible for this offer.
    4. Multiple advertising accounts under one TikTok For Business account, or a TikTok For Business account with an existing active advertising account are not eligible for this offer.
  3. Provided all eligibility checks are met, credit will be applied to your TikTok For Business account within 7 days - after you cross the highest spend threshold or after the spend accumulation period of 30 days.
  4. If the advertising credit is not fully utilized, it shall automatically expire by 2023/12/31.
  5. You can avail onboarding support after you setup your payment profile and get your account approved.
  6. This offer is contingent upon the advertising account being in compliance with all TikTok advertising policies and general TikTok Coupon Terms.
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