How to manage ad credits

You are able to manage ad credits in TikTok Ads Manager, including seeing your list of ad credits, checking ad credits progress, and more. Learn more about ad credits.

Note: If ad credits are funding campaigns and then expire or run out, the ad spend will shift to using credit balance or cash balance. Neither credit balances nor cash balances can be transferred to ad credits.

There are two ways to manage ad credits, depending on features available to you.

Manage ad credits using the Promotions page

You can check the status of all ad credits in a list on the Promotions page:

1. Log in to TikTok Ads Manager.

2. Hover over the Tools tab at the top of TikTok Ads Manager and click Billing under the Settings column.

3. Click the Payment module on the left, then click the Promotions page.

Manage ad credits using the ad credit dropdown menu

After registering for a ad credit, you can check your earnings by checking the ad credit card, accessed through the ad credit icon in the top-right corner.

Note: This feature is a particular method of accessing ad credits that might not be available to you. You may still use the Promotions page for managing and assigning ad credits.