About Organization Accounts

Organization Accounts are profiles created and controlled by verified organizations (such as enterprises or institutions) or individual businesses on relevant business platforms (such as Seller Center), where applicable. Each organization undergoes business qualification verification during registration and is linked to a single business license. A single organization can create multiple Organization Accounts, each managed by various members of the organization.

Types of Organization Accounts

• Official Accounts represent the organization itself.

• Affiliate Accounts represent affiliates or representatives of your organization to engage with your audience.

Benefits

• Clearer asset control: Organizations retain control of their Organization Accounts, ensuring seamless transitions when members leave without affecting account control.

• Enhanced account security: Members access Organization Accounts using verification codes, mitigating the risk of password leaks and unauthorized access.

• Multi-user login: Multiple members within the organization can log in to the same Organization Account simultaneously.

• Permission allocation based on roles: Members with admin permissions can create an Organization Account, log in to it, and assign usage permissions. Other members, once granted operator permissions, can also log in to the Organization Account.

Data usage for Organization Accounts

All data provided and produced by an Organization Account will be exclusively associated with the organization. Multiple members may have access to manage the account, but shall not use the account for personal purposes or upload private information via the account. The download your data feature remains available for Organization Accounts, but this feature is restricted to members with admin permissions. Learn more about the TikTok Partner Privacy Policy.

Learn more about Organization Accounts

Account creation:

• Learn how to create an Organization Account in Seller Center.

• Learn how to create an Organization Account in TikTok LIVE Backstage.

Account update:

• Learn about updating a Personal or Business Account to an Organization Account.

• Learn how to cancel the Organization Account update in the TikTok app.

• Learn about the list of Organization Account eligibility requirements.

• Learn how to update a Personal or Business Account to an Organization Account in Seller Center.

• Learn how to cancel the Organization Account update in Seller Center.

• Learn how to manually end the trial period for Organization Account update in Seller Center.

Account linking and unlinking:

• Learn how to link to an existing Organization Account in Seller Center.

• Learn how to unlink an Organization Account in Seller Center.

Account login:

• Learn how to log in to an Organization Account as a Seller Center user.

• Learn how to log in to an Organization Account as a LIVE Backstage user.

Account feature availability and account differences:

• Learn about the unavailable features for Organization Accounts.

• Learn about the differences between TikTok account types.

Get support for Organization Accounts

If you have any questions or issues with Organization Accounts, please reach out to our support team based in your region:

• US: us.orgacc@tiktok.com

• EU: eu.orgacc@tiktok.com

• Others: row.orgacc@tiktok.com