About Autofill on TikTok

The Autofill feature streamlines the process from when users submit their contact information on any Instant Form or web page opened within TikTok’s in-app browser. Autofill automatically fills:

• First Name, Last Name

• Email

• Phone Number

• Post/Zip Code

• Province/State

• City

• Country

• Street Address, Unit/Apartment/Suite

Autofill also allows users to save credit card information to their device when filling out payment forms on third-party web sites. The following information is stored on users' devices and used for Autofill purposes:

• Credit card number

• Credit card expiration date

• Credit card logo, e.g., the MasterCard logo

• Credit card type, e.g., MasterCard

The following information is never stored:

• Billing address

• Credit card security code (CVV)

Currently, Autofill can be used for third-party web pages and Instant Forms and is available in all monetized markets.

Features

The first time a TikTok user fills out a third-party form with their contact information on any web page in TikTok’s in-app browser, they will receive a prompt asking them if they would like to save their information for next time. TikTok will only save a user’s information for Autofill if the user chooses to do so.

If a user chooses to save their information, they will receive a prompt asking them if they would like to Autofill with their saved information the next time they fill out a form on any web page in TikTok’s in-app browser.

Next steps

Learn how to opt out of Autofill for users and advertisers.