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How to manage invoices in TikTok Business Center
Invoices are generated in Business Center when using Automatic Payment or Monthly Invoicing. With this feature, you can check on the payment status of your invoices, and pay your invoices from a single location in Business Center. If you use Business Center to manage your invoices, we will still provide copies of your invoices over email.
Note: The frequency of invoices can't be changed. Invoices are generated based on the billing date, once the billing threshold is reached, or after a top-up is completed for manual payments.
Refer to About Monthly Invoicing to learn more.
Before you begin
Only a Business Center Admin, or Business Center member with a Finance role can view and manage invoices. Your Business Center admin can grant you these permissions if you don't already have them.
How to manage your invoices
How to view your invoice information
Log in to your Business Center.
Find the Finance section on the left side menu and select Invoices.
From the Invoices page, you can filter your invoices by Advertiser account, Campaign ID, Bill to organization, Invoice group ID, or Invoice number.
You can further narrow your results by filtering by date and payment status.
You can also view All invoices, or click Unpaid to show invoices that require action.
Note: The No need to pay status indicates the invoices where you received credits from activities such as rebate and invoice amount correction.
If you are unable to see your invoice, it may be because you don't have a Finance role. Please reach out to your Business Center admin to get added to this role and refer to Add users to TikTok Business Center to learn more. In addition, please confirm that the Business Center you're currently logged into is connected to the ad account you're referring to.
How to download your invoice
From the Invoices page, click the invoice you want to view.
Click the Download button on the top of the Invoice details module.
You will also be able to download a summary of your invoices from the Invoices page. Click Export and choose from either a PDF, Excel or detailed transaction report.
How to check linked invoice group details
From the Invoices page, click the invoice you want to view.
Click Linked invoice group.
For more information about invoice groups, see About Invoice Groups in TikTok Business Center.
How to review and download transaction reports
From the Invoices page, click the invoice you want to view.
Under Detailed transaction report, click the Download button to see details about your transactions like name and account id.