How to manage invoices in TikTok Business Center

Last updated: February 2025

If you use automatic payment, monthly invoicing, or manual payment billing methods, you can find your invoices in Business Center. You can check the payment status of your invoices and pay your invoices from a single location in Business Center. If you use Business Center to manage your invoices, TikTok will still provide copies of your invoices over email. For more information on what fields are displayed on your invoice, go to List of invoice field maps.

Note: The frequency of invoices can't be changed. Invoices are generated based on the billing date, once the billing threshold is reached, or after a top up is completed for manual payments.

Before you begin

  • Learn about asset level permissions to determine if you have the required access to view and download invoices. Only a Business Center Admin or Business Center member with a Finance role can view and manage invoices. Your Business Center admin can grant you these permissions.

  • Follow these steps if your ad account is managed by Business Center.

How to manage your invoices

How to view your invoice information

  1. Log in to Business Center.

  2. Click the Finance tab on the left side menu.

  3. Select Invoices.

  4. From the Invoices page, you can filter your invoices by Advertiser Account, Campaign ID, Billed to Organization, or Invoice Number.

  5. You can further narrow your results by filtering by date and payment status.

  6. You can also view All Invoices, or click Unpaid to show invoices that require action.

  7. Click on the invoice to expand for more details or download it by clicking Download.

You will also be able to download a summary of your invoices from the Invoices page. Click Export and choose from either a PDF, Excel or detailed transaction report.


Note: The No need to pay status indicates invoices where you received credits from activities such as rebate and invoice amount correction.

How to check linked invoice group details

  1. From the Invoices page, click the invoice you want to view.

  2. Click Linked invoice group.

Learn how to create an invoice group in TikTok Business Center.


Tip: If you're unable to find your invoices, try the following:

  • Check all email tabs and folders, including Spam or Junk.

  • Check if your email is correct in Business Center.

  • Confirm that the Business Center you're currently logged into is connected to the ad account you're referring to. You can view connected ad accounts by clicking the Accounts tab on the left side menu and selecting Advertiser accounts.

If you're unable to resolve your issue, contact customer support.