Managing accounts with Business Center
How to request access to ad accounts in Business Center
To manage an ad account on behalf of someone, or to work on an ad account owned by another business, you can request access to the ad account. Upon approval, you can grant others access to that ad account from your Business Center.
Before you begin
You must be a Business Center admin to request access to ad accounts in your Business Center.
How to request access to ad accounts in the Business Center
Under Assets, go to Advertiser accounts and click Add Advertiser Account.
Select Request Access and click Next.
Paste in the Account ID and select the Access Permission you want to request - admin, operator, or analyst. You can also choose to send an email notification to the ad account owner asking for approval.
Optionally, you may Select the service rendered, which allows the advertiser to confirm your company's agency role, such as a media buying agency. Typically, verifying the agency role has an internal record-keeping use case that is discussed between the agency and its TikTok sales representative. Learn more about verifying the type of service provided by partners.
After sending the request:
If a Business Center creates the ad account, please ask one of the ad account admins to accept the request in TikTok Ads Manager.
If an individual user creates the ad account and does not belong to any Business Center, please ask the ad account creator to accept the request in TikTok Ads Manager.
The request can be found in the Business Center's TikTok Ads Manager's Notification.
If you no longer need to manage this ad account and would like to remove it from the Business Center, click the trash can icon and confirm the removal.
Note: You can't request access to a disapproved ad account.