How to appeal rejected catalog products

You can appeal multiple rejected products at the same time, with a limit of 50 products per month.

Option 1:

1. Open Catalog Manager, then choose the relevant catalog.

2. Select Products.

3. Select Appeal. Note: The Appeal button only appears if you have more than one unavailable product.

4. Choose the products you want to appeal and select Continue.

5. Submit a description to justify the appeal and select Appeal.

Option 2:

1. Open Catalog Manager, then choose the relevant catalog.

2. Select Products.

3. Open the product detail page of the unavailable product, then select Appeal.

4. Submit a description to justify the appeal and select Appeal.

5. Select Appeal more to appeal for multiple unavailable products.

An appeal submission is successful once a notification appears at the top of the screen. Products can take up to a day to complete the review process.