About Data Sharing on TikTok App on Shopify

Data sharing on TikTok

TikTok collects customer data and browsing behavior from your store to optimize your ad targeting experience. By using tools including Pixel,TikToktracks your ads' impact on your website. These tools allow you to receive insights from your visitors and their site behavior. This data can help measure campaign performance and better define your ad's audience. In turn, you can improve the reach and increase conversions on your ad campaigns. 


Levels of data sharing

To get started, you must enable data sharing & select a designated level. TikTok allows you to choose how data is collected and shared between your online store and TikTok. You have three data-sharing levels to choose from: Standard, Enhanced, or Maximum.


  • Standard uses TikTok Pixel, a tracking technology that collects and shares customers’ browsing behavior on your online store. Browser-based ad blockers can prevent the pixel from collecting data.

  • Enhanced uses Advanced Matching, which shares personal information about your customers, including email and phone number. This pixel also shares customer browsing behavior on your online store. Browser-based ad blockers can prevent the pixel from collecting data.

  • Maximum combines all data-sharing options to reach the highest number of customers. It uses custom APIs to share data from our partner's servers to TikTok in addition to using pixel to share customer browsing behavior on your online store. This option makes data blocking less likely.


To learn more about how TikTok uses this data, refer to TikTok's Business Product Terms.


Watch the video below to see how you can set up data sharing from the TikTok App on Shopify.


Managing privacy policy

With TikTok, you have control over how your customer and store data is shared. Make sure your customers understand how you collect and assess their information. You should ensure that your privacy policy reflects your usage of customer data. For more information see Shopify's privacy policy guidelines for stores.

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