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  1. Ad objectives /
  2. Lead Generation /
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How to set up Call Ads

Last updated: March 2025

Call Ads are an ad format that connect potential customers directly with businesses via phone calls.

How to set up Call Ads

  1. Log in to TikTok Ads Manager.

  2. Select Create ad.

  3. Select Lead generation as your campaign objective. Note: Make sure that the Smart+ toggle is off.

  4. Click Continue to edit your ad group settings.

  5. Choose Phone call as your optimization location.

  6. Proceed to edit your placements, targeting, and budget.

  7. Choose your optimization goal. Note: At this time, we only support Click.

  8. Click Continue to edit your ad settings.

  9. Choose if you want your ad to be a Spark Ad and select the authorized accounts you want your creative to come from.

  10. Enter your ad creatives and captions.

    1. Note: The call to action text will default to Call now.

  11. Select your destination, which can be a phone number or a TikTok Instant Page

    1. Enter the phone number you want customers to call or the Custom Page. Note: Advertisers targeting US users must use US-based phone numbers.

  12. Click Publish all to complete the setup process.


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