About the Product Sales advertising objective

Last updated: September 2024

Product Sales is an advertising campaign objective to promote products from your product catalog or your TikTok Shop.

Note: You do not need to create a catalog or Pixel to use Product Sales for TikTok Shop. Product Sales for TikTok Shop is available for advertisers registered in the United States, the United Kingdom, China, Vietnam, Indonesia, Malaysia, Philippines, Singapore, and Thailand.

Available ad formats for the Product Sales objective

  • Video Shopping Ads: Add shopping options to your TikTok videos and advertise your products.

  • LIVE Shopping Ads: Add shopping options to your LIVE videos and advertiser your livestreams.

  • Product Shopping Ads: Create ads for your products using images and info from your Product Details Page.

Available Optimization Goals for the Product Sales objective

When you create ads using the Product Sales objective, you can choose an Optimization Goal to tailor your bidding and budget strategy.

  • For lower funnel optimization: Gross revenue, Purchase

  • For mid-funnel optimization: Initiate Checkout, Product Click in Live

  • For upper funnel optimization: Viewer Retention, Clicks

Product Click in Live and Viewer Retention (stayed more than 10 seconds live) are supported by LIVE Shopping Ads. You can also use Shop Activity audiences in your Product Sales campaigns to re-engage your existing and interested customers, gain new customers, and increase your return on ad investment.

Available metrics for the Product Sales objective


Video Shopping Ads with Shop or Showcase

LIVE Shopping Ads

Placement

TikTok, including onsite shopping placements.

TikTok, including onsite shopping placements.

Format

In-feed Video

Use TikTok Post

Upload Video

In-feed LIVE

In-feed Video landing to LIVE

Use TikTok post

Upload Video

Measurement Event

TikTok Shop or Showcase

TikTok Shop or Showcase

Promotion Type

Video

LIVE

Optimization Goal

Click

Initiative Checkout

Purchase

Gross revenue

Click

Viewer Retention

Product Click in LIVE

Initiate Checkout

Purchase

Gross Revenue

Targeting

Manual targeting (prospecting or retargeting)

Location, Gender, Age, Languages, Interests & Behaviors targeting

Automatic targeting

Manual targeting (prospecting or retargeting)

Location, Gender, Age, Languages, Interests & Behaviors targeting

Automatic targeting

Billing Events

CPC on Click

oCP on Initiate Checkout and Purchase and Gross revenue

CPC on Click

oCPM on Viewer Retention, Product Click in LIVE, Initiate Checkout, Purchase & Gross revenue

Bidding Method

Maximum Delivery

Cost cap (standard or accelerated delivery)

Highest Gross revenue

Minimum ROAS

Maximum Delivery

Cost cap (standard or accelerated delivery)

Highest Gross revenue

Minimum ROAS

Reporting Metrics

Shop metrics

Product Page Views (Shop)

Adds to Cart (Shop)

Purchases (Shop)

ROAS (Shop)

Gross Revenue (Shop)

Video metrics

Video Views

6-Sec Video Views

Average Watch Time

Basic metrics

Cost

Reach

Impressions

Clicks

CTR

Audience insights

Age & Gender

Location

Interest & Behavior

Device

Custom Audience

Shop metrics

Product Page Views (Shop)

Adds to Cart (Shop)

Checkouts Initiated (Shop)

Purchases (Shop)

ROAS (Shop)

Gross Revenue (Shop)

LIVE metrics

LIVE Views

LIVE Unique Views

Effective LIVE Views

LIVE Product Clicks

Video metrics (when using In-feed Video landing to LIVE)

Video Views

6-Sec Video Views

Average Watch Time

Basic metrics

Cost

Reach

Impressions

Clicks

CTR

Audience insights

Age & Gender

Location

Interest & Behavior

Device

Custom Audience


Features

When you use TikTok Shop with the Product Sales objective, you benefit from the following performance features:



Use cases

At the Campaign Level:

  • Select your Product Source at the campaign level. Choose TikTok Shop to run Video Shopping Ads (for TikTok Shop) or Live Shopping Ads, before selecting the ad type.

At the Ad Group Level:

  • Specify where to use Video Shopping Ads or LIVE Shopping Ads as the ads type.

At the Ad Level:

  • For Video Shopping Ads, choose a video as your ad creative. You can use an existing TikTok Post, or upload a video to TikTok Ads Manager. If you use an existing TikTok Post, it is not required that the post has a product link. If it does have a product link, it is not required that the product link matches the product selected in the ad. Product Anchor Link will be the default call-to-action, and supports both Single and Multi Product Anchor Link (up to 20 products). Learn more about considerations for Video Shopping Ads.

  • For LIVE Shopping Ads, choose between real-time LIVE content as creative or a single video as creative. You can create additional ads with different single videos as creative.


Troubleshoot the Product Sales objective

You may not be able to see the Product Sales objective with the TikTok Shop product source. First, you must connect the TikTok Shop to the Ad Account through either of the following ways: